Tips and Resources

Central Hudson Power Outage Map
Central Hudson Press Release

Time Warner Contact Info

Message from Time Warner

If you lose your Time Warner cable services: If you call Time Warner cable, our automated phone system will be able to tell you if we are aware of service interruptions in your area. If you call and hear that message, no further action is necessary. If your service is out and you do not hear that message, you can report it through the system or by speaking with a representative. 
Hudson Valley numbers:

Central Hudson App

The Central Hudson Mobile App provides customers a convenient way to obtain restoration status during a storm, view account details and make payments.

All customers of Central Hudson Gas & Electric Corp. can use it to ...
  • Make a payment
  • Report an electric power outage
  • Check status of an outage
  • View outage summary by county and municipality
  • View the outage map
  • View payment locations
  • View contact information

Storm Preparations & Tips

  • Subscribe to NY Alert ( to get the latest watches and warnings directly from the National Weather Service.
  • Have a family disaster plan.
  • Be especially conscious to look out for the elderly, disabled and children.
  • Plan for your pets, as pets are not allowed in general population shelters.
  • Be prepared for extended power outages. Have a supply of batteries, a battery operated radio, and flashlights.  Avoid the use of candles whenever possible due to the fire hazard.
  • Have enough potable water for each person.  One gallon per person, per day is recommended.
  • Have a quantity of nonperishable food and a manual can opener.
  • Have a first aid kit and extra medications on hand.
  • Have a small quantity of cash on hand in case ATM machines are without power.
  • Heed all official warnings including orders to evacuate.
  • Never drive through flooded roadways: “turn around, don’t drown!”
  • Assume that all down wires are energized and stay away from them.
  • Never operate a generator or charcoal cooking appliance indoors because of the great danger of carbon monoxide poisoning.
  • Keep in mind that the wide area of impact will affect the availability of all resources, including, but not limited to the Red Cross and utilities.
  • Follow the advice of – Get a Kit, Make a Plan, Be Informed.

American Red Cross App

Be ready for severe weather with Hurricane by American Red Cross. Monitor conditions in your area or throughout the storm track, prepare your family and home, find help and let others know you are safe even if the power is out – a must have for anyone who lives in an area where a hurricane may strike or has loved ones who do.

From your mobile phone, call "**REDCROSS" (**73327677) and they will send you a link to download the app to your phone or you can download them directly from the iTunes or Google Play app stores.

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